Standard delivery by Australia post. Delivery takes 5-7 business day.; or
International standard delivery. Due to covid-19, all shipment schedule been affected globally, the delivery takes minimum 21 business days and can be more then that, accurate period depends on courier schedule which is not responsible by Mick’s Gripping P/L.
RETURN POLICY
You may return the faulty item with manufacturer’s defect for replacement or refund within 7 days from date of product received. After this period has lapsed, we may opt to repair or replace (replacements are only given where we cannot repair the item and repairs take first precedence). We cannot accept the return of any non-faulty items under any circumstance, in particular to all memory cards, batteries, monitors, microphones or electronic items.
Returns can be made in person at MG shop or via mail. User request to inform Mick’ Gripping P/L in advance and pack your package properly to make sure no further damage to the product. User takes charge the necessary postage and provide MG the post tracking number.
We are not obliged to refund nor accept returns for incorrect choice of purchase of change of mind. We may agree to exchange incorrectly ordered items if the package has never been opened or used. 15% restocking fee will apply for exchanges. No refund will be issued for freight, postage or insurance costs.
APPLICABLE LAWS
These terms and conditions are governed by, and you agree to submit to, the laws applicable in the Queensland Australia. These terms shall be interpreted and governed by the law of New South Wales, and any disputes in relation to them are subject to the jurisdiction of the courts in New South Wales.